PRIVACY POLICY

1. Introduction

MULTRIPLE (SMC-PRIVATE) LIMITED values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase products, register for events, or donate.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

Personal Information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party gateways)

Non-Personal Information:

• Browser type
• IP address
• Device information
• Website usage data

3. How We Use Your Information

We use your information to:

• Process orders and payments
• Confirm event registrations
• Send order confirmations and updates
• Provide customer support
• Improve website functionality
• Send promotional communications (if you opt-in)

We do not sell your personal information to third parties.

4. Payment Security

Payment information is processed through secure third-party payment providers. We do not store full credit or debit card details on our servers.

5. Cookies

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember cart items
• Enhance performance

You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Protection

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security.

7. Third-Party Services

We may use third-party services including:

• Payment processors
• Email marketing platforms
• Analytics tools
• Embedded content providers

These services may collect information in accordance with their own privacy policies.

8. Email Communication

By providing your email address, you may receive:

• Order confirmations
• Event updates
• Important announcements
• Follow-up reminders (e.g., saved cart notifications)

You may unsubscribe from promotional emails at any time.

9. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill orders
• Meet legal obligations
• Resolve disputes
• Maintain business records

10. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information (subject to legal requirements)

To make such requests, please contact us via our official contact channels.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact information available on our website.